Health & Wellbeing


GP Health Service:

Physician Burnout Blog:

Trust Resources:

(Trust only computers)

See Occupational Health contacts here

Staff Counselling Service

•Are you struggling with issues at work?

•Are you having relationship difficulties?

•Have you suffered bereavement?

•Are you feeling stressed?

•Do you feel low or depressed?

•Do you feel bullied, low in confidence or very anxious?

•Have you experienced a traumatic incident?

If you answer ‘yes’ to any of the above you may benefit from talking, in confidence, with someone who can help such as a staff counsellor.

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Our Staff Counselling Service is a well-established free service for all trust employees regardless of job or grade. The Head of Staff Counselling leads a team of part-time counsellors working across both Epsom and St Helier hospitals.

The counsellors offer any member of staff who accesses the service an opportunity to talk and work through any personal problems or psychological difficulties in a safe and confidential environment. Anything discussed is not shared with managers, other departments or individuals.

Our trained and experienced counsellors are willing and able to discuss a variety of issues such as bullying, depression, bereavement, separation, loss of confidence, relationships and stress. Issues discussed can be both personal, and/or work related.

Anybody who works for the trust can access the counselling service free of charge.

The Staff Counselling Service is managed by Therese Lord, who has worked in staff counselling for a number of trusts. In addition to counselling she is also a trained work place mediator and experienced in stress management training. 

We offer:

  • One-on-one counselling

  • Consultations on any psychological problems

  • Support and group facilitation for staff following a traumatic incident

  • Staff groups on request.


Getting in touch with a counsellor- If you think counselling might be able to help, please contact the service on 020 8296 2769 (ext 721 2769). If there is no-one available when you call, please leave a message with your name and preferred contact number. Your call will be returned as soon as possible, usually within two working days.

Alternatively you can complete the Staff counselling self-referral form and email it to

For more information please contact:

Therese Lord

Tel: 2769



Speaking Up

Freedom to Speak Up Guardians: Patricia Trueman (07827 880138) or Moira Alexander (07776 491408) or email:


The Freedom to Speak Up team offer a confidential, impartial, independent advice and support service to staff. They will arrange to meet you, or phone you at your convenience and will endeavour to respond to a contact within 48 hours. The Trust is also developing a team of Advocates across the sites so that staff have someone nearer to them that they can approach for advice when needed. 






We encourage and support all staff to raise concerns about any matter relating to patient care, patient safety or work concerns, in a confidential and safe manner.

To enable a quick, fair and effective resolution, all concerns raised will be listened to and taken seriously. The Trust takes the issue of raising concerns seriously and wishes to encourage a climate of openness and reassure staff that any concerns that are raised will be responded to and dealt with.

The Trust’s Raising Concerns at Work outlines how you can raise a concern:

Where possible, we would recommend that you try and raise any concerns as soon as possible with your line manager. If you feel you are unable to speak with your line manager, or you are not satisfied with the outcome of your discussion, please contact one of the Freedom to Speak Up Guardians.


While we encourage staff to raise any concerns internally within the Trust, you may also want to seek advice from independent sources.

 The National Whistleblowing Helpline is available on 08000 724 725, and provides staff working within the NHS with free and independent advice.

Public Concern at Work contains further information and details on raising concerns and whistleblowing.

Raising concerns at work

Freedom to Speak Up Team Contacts


Return to Training

Supported return to Training (SuppoRTT)

The London, Kent, Surrey and Sussex Supported Return to Training (SuppoRTT) programme aims to support all trainees to safely and confidently return to training after a sustained period of absence.  The programme applies to all trainees absent for 3 months or more, regardless of the reason.  Those absent for a shorter period may also opt in. Existing London SuppoRTT courses can be found here.


For more information on the scheme please visit the SuppoRTT website or download the guide below:









SuppoRTT Forms:

Trust SuppoRTT Champion

If you would like more information or would like to apply please contact the SuppoRTT champion


Martina Yanga

Tel: 0208 296 4011/01372 735458

Mobile 07787 154751

SuppoRTT info for Trainees

SuppoRTT info for Supervisors

SuppoRTT Pre- absence form

SuppoRTT Initial follow-up form


Non- EEA Trainees

Guidance on HEE support


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